Some people even reported that the external hard drive is showing up in devices but not in my computer. Whether you're plugging in a new hard drive or an old one to your computer, it is possible that you can't see it. How to Fix: External Hard Disk Detected But Not Opening.Method 10: Repair the System Built-in Drivers.Method 9: Install the Latest Chipset Drivers for Motherboard.Method 8: Disable USB Selective Suspend Setting.Method 7: Install the Latest Windows Updates.Bonus Tip: How to Recover Files from External Hard Drive Not Detected.